[
    {
        "keywords": ["halo", "hi", "siapa", "kamu", "tanya", "help", "hello", "pagi", "siang", "sore", "malam"],
        "response_id": "Halo! Saya adalah **Panduan Warga AI**, asisten cerdas Desa Sri Way Langsep. Saya bisa membantu Anda mengenai prosedur layanan mandiri, pengaduan, profil desa, anggaran, hingga agenda kegiatan. Apa yang bisa saya bantu hari ini?",
        "response_en": "Hello! I am the **AI Citizen Guide**, the smart assistant of Sri Way Langsep Village. I can help you with self-service procedures, complaints, village profiles, budgets, and upcoming events. How can I assist you today?"
    },
    {
        "keywords": ["layanan", "surat", "cara", "buat", "pengajuan", "mandiri", "letter", "service", "apply", "dokumen", "ktp", "kk"],
        "response_id": "Untuk mengajukan surat secara online (Layanan Mandiri):\n1. Masuk ke menu **Layanan Mandiri** di halaman web ini.\n2. Login dengan **NIK** dan **PIN** (Jika belum punya PIN, silakan datang ke kantor desa atau tanyakan admin via Call Center).\n3. Pilih jenis surat yang Anda butuhkan (tersedia 50+ pilihan jenis surat, termasuk pengajuan KTP/KK).\n4. Isi formulir dengan lengkap & klik Simpan.\n5. Pantau status surat Anda di dashboard secara real-time. Jika sudah 'Selesai', Anda bisa mengunduh file digitalnya atau mengambil versi cetak di kantor desa.",
        "response_en": "To apply for letters online (Self Service):\n1. Go to the **Self Service** menu on this website.\n2. Login with your **NIK** and **PIN** (Ask the village office or admin via Call Center if you don't have a PIN).\n3. Choose the letter type you need (50+ options available, including ID Card / Family Card applications).\n4. Fill the form out completely & click Save.\n5. Monitor the status in the dashboard in real-time. If the status is 'Done', you can download the digital file or pick up the printed version at the village office."
    },
    {
        "keywords": ["visi", "misi", "tujuan", "vision", "mission", "profil", "profile", "tentang", "about"],
        "response_id": "**Profil & Tujuan Desa Sri Way Langsep:**\n\n**Visi:** Mewujudkan Desa Sri Way Langsep yang Aman, Sejahtera, dan Berbudaya.\n\n**Misi Utama:**\n- Mengutamakan pemberdayaan ekonomi lokal yang inklusif.\n- Memperkuat peningkatan layanan pendidikan dan kesehatan warga.\n- Mewujudkan pembangunan infrastruktur yang berkelanjutan dan merata di setiap dusun.",
        "response_en": "**Profile & Goals of Sri Way Langsep Village:**\n\n**Vision:** Empowering Sri Way Langsep as a Safe, Prosperous, and Cultured Village.\n\n**Main Missions:**\n- Prioritizing inclusive local economic empowerment.\n- Strengthening the improvement of education and health services for citizens.\n- Realizing sustainable and equitable infrastructure development in every hamlet."
    },
    {
        "keywords": ["anggaran", "duit", "uang", "apbdes", "transparansi", "dana", "budget", "finance", "money", "keuangan", "biaya"],
        "response_id": "Informasi keuangan desa (APBDes 2025) tersedia lengkap di bagian **Transparansi APBDes** pada halaman **Beranda**. Anda dapat memantau secara langsung total pendapatan desa, rincian biaya belanja/pengeluaran, hingga progres realisasi anggaran secara transparan sesuai komitmen keterbukaan informasi publik.",
        "response_en": "Village financial information (APBDes 2025) is fully available in the **Village Budget Transparency** section on the **Home** page. You can directly monitor total village income, expenditure/cost details, and budget realization progress transparently, in line with our commitment to public information disclosure."
    },
    {
        "keywords": ["kepala", "sejarah", "didirikan", "pemimpin", "head", "history", "founded", "kades", "lurah"],
        "response_id": "Desa Sri Way Langsep didirikan pada tahun **1845** sebagai sebuah kawasan pemukiman pertanian. Seiring waktu, daerah ini berkembang menjadi desa yang maju didukung infrastruktur modern. Saat ini, Desa Sri Way Langsep dipimpin oleh Kepala Desa: **Sulaiman, S.Pd.I**.",
        "response_en": "Sri Way Langsep village was founded in **1845** as an agricultural settlement area. Over time, it has evolved into a progressive village supported by modern infrastructure. Currently, Sri Way Langsep is led by Village Head: **Sulaiman, S.Pd.I**."
    },
    {
        "keywords": ["agenda", "acara", "kegiatan", "jadwal", "event", "schedule", "activity", "besok", "bulan ini"],
        "response_id": "Untuk mengetahui acara atau jadwal kegiatan terdekat, silakan cek bagian **Agenda Kegiatan Desa** di halaman utama (Beranda). Di sana akan ditampilkan jadwal terbaru bulan ini, seperti jadwal rapat warga (Musdes), kegiatan gotong royong, pembangunan fisik, layanan posyandu, dan kegiatan sosial kemasyarakatan lainnya.",
        "response_en": "To find out about upcoming events or schedules, please check the **Village Event Agenda** section on the main page (Home). The latest schedule for this month will be displayed there, such as neighborhood meetings (Musdes), communal work, physical construction, posyandu services, and other social activities."
    },
    {
        "keywords": ["aduan", "masalah", "lapor", "komplain", "complaint", "report", "issue", "rusak", "jalan", "sampah", "pengaduan"],
        "response_id": "Pemerintah Desa terbuka terhadap masukan warga. Gunakan menu **Pengaduan Warga** di navigasi utama untuk melaporkan masalah (misal: jalan rusak, masalah sampah, masalah keamanan lingkungan, dll).\n\nAnda bisa melampirkan **foto bukti kejadian** dan menulis rincian masalahnya. Setelah itu, pantau laporan Anda dan lakukan **chat tanya-jawab langsung** dengan perangkat desa terkait untuk mengetahui tindak lanjutnya.",
        "response_en": "The Village Government is open to citizen feedback. Please use the **Public Grievances** menu in the main navigation to report issues (e.g., damaged roads, waste management problems, neighborhood security issues, etc).\n\nYou can attach **photo evidence** and write down the details of the problem. After that, you can monitor your report and use the **direct live chat feature** with the relevant village officers to follow up on the updates."
    },
    {
        "keywords": ["lokasi", "alamat", "kantor", "jam", "location", "address", "office", "hours", "buka", "tutup", "jam kerja", "hubungi", "telepon", "kontak", "contact", "email"],
        "response_id": "Jika Anda perlu datang atau menghubungi kami, berikut informasinya:\n\n📍 **Kantor Desa:** Jl. Raya Desa No. 1, Kecamatan Kalirejo, Kab. Lampung Tengah.\n🕒 **Jam Kerja:** Senin - Jumat (08:00 - 15:00 WIB).\n📞 **Telepon:** (0251) 8626XXX\n✉️ **Email:** desa@sriwaylangsep.id",
        "response_en": "If you need to visit or contact us, here is the information:\n\n📍 **Village Office:** Jl. Raya Desa No. 1, Kalirejo Subdistrict, Central Lampung Regency.\n🕒 **Working Hours:** Monday - Friday (08:00 - 15:00 WIB).\n📞 **Phone:** (0251) 8626XXX\n✉️ **Email:** desa@sriwaylangsep.id"
    },
    {
        "keywords": ["kependudukan", "penduduk", "warga", "statistik", "data", "jumlah", "population", "demographic"],
        "response_id": "Berdasarkan data kependudukan terbaru, Desa Sri Way Langsep memiliki **7 Dusun** dengan total **5.234** jiwa (terdiri dari 2.812 Laki-laki dan 2.422 Perempuan) serta **1.456** Kepala Keluarga (KK). Tingkat digitalisasi desa sudah mencapai skala **98%**. Untuk data selengkapnya silakan merujuk pada fitur **Statistik Demografi Desa** di halaman Beranda.",
        "response_en": "Based on the latest demographic data, Sri Way Langsep Village consists of **7 Hamlets** with a total population of **5,234** (2,812 Male and 2,422 Female) and **1,456** Households. The village's digitization rate has reached **98%**. For complete data, please direct to the **Village Demographic Statistics** feature on the Home page."
    },
    {
        "keywords": ["berita", "news", "kabar", "artikel", "informasi", "pengumuman", "announcement"],
        "response_id": "Berita desa, artikel informasi, dan pengumuman resmi terbaru (misal pencairan dana BLT, info posbud, dsb) secara otomatis dipublikasikan pada menu utama **Berita & Pengumuman**. Kami selalu memberikan kabar terkini terkait program, kebijakan baru, dan situasi desa.",
        "response_en": "Village news, info articles, and the latest official announcements (e.g., BLT fund disbursement, posbud info, etc.) are automatically published on the main **News & Announcements** menu. We always provide the latest updates regarding programs, new policies, and village situations."
    }
]